CONTACT PINE FORGE SOAP CO.

CONTACT PINE FORGE SOAP CO.

Have a question about an order, a product, or which bar is the right one for you? Need help choosing between our rugged scents, or want to know more about our ingredients and how we craft our cold-process soaps? You’re in the right place. We believe real customer service still matters, and we take pride in helping every customer get the best possible experience — before, during, and after the sale.

At Pine Forge Soap Co., we handcraft masculine, tallow-based soap bars designed for men who want quality, performance, and zero nonsense. If something shows up damaged, if you have a question about a scent, or if you're interested in wholesale or vendor events, we’re here to help you quickly and professionally. Every message we receive is read and answered by real people — not bots, not outsourced scripts, and definitely not someone who’s never used our soap.

Email Us:
support@pineforgesoapco.com
We reply within 24–48 hours, Monday through Friday.

Business Location:
Volusia County, Florida
(We handpour everything locally in small batches.)

How to Reach the Forge:
  • Email: Miguel@pineforgesoap.com (We reply faster than a straight razor shave)

  • Etsy Messages: For order-specific questions

  • Carrier Pigeon: Just kidding. But we respect the effort.

Hours:
Monday-Friday / 9AM-5PM EST
(Weekends are for rendering tallow and questionable life choices.)
We don’t do:
  • Floral-scented soap requests (unless you’re trolling)

  • Explanations for why your girlfriend stole your Thunderstruck bar (we get it)

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